Thank you for shopping at MuhaVapeShop.com. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Shipping Locations
We currently ship to addresses within [list of states or regions]. Please note that due to legal restrictions, we may not be able to ship to all locations. It is your responsibility to ensure that you are legally allowed to receive vape products in your area.
2. Age Verification
Due to the nature of our products, all orders require age verification upon delivery. You must be at least 21 years of age to purchase and receive vape products. The shipping carrier will require a valid government-issued photo ID to verify your age at the time of delivery. If you are unable to provide valid age verification, the package will be returned to us, and you will be responsible for any return shipping fees.
3. Shipping Methods and Timeframes
We offer the following shipping methods:
Please note that shipping timeframes are estimates and may vary depending on the destination, weather conditions, and other factors beyond our control. We are not responsible for delays caused by the shipping carrier.
4. Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has been shipped.
5. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs during the checkout process before placing your order.
6. Shipping Restrictions
Due to legal restrictions and carrier policies, we may not be able to ship certain products to certain locations. We reserve the right to cancel any order that violates these restrictions.
7. Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact us at [insert contact information] as soon as possible. We will work with the shipping carrier to resolve the issue.
8. Address Accuracy
It is your responsibility to provide accurate shipping information. We are not responsible for orders that are delivered to the wrong address due to incorrect information provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for any additional shipping fees to resend the package.
9. Undeliverable Packages
If a package is undeliverable due to reasons such as incorrect address, refusal to accept the package, or failure to provide age verification, the package will be returned to us. You will be responsible for any return shipping fees and the original shipping costs will not be refunded.
10. Contact Information
If you have any questions about our Shipping Policy, please contact us at [insert contact information].
11. Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to review this policy periodically for any updates.
